All of the deliveries are done by DHL/UPS/TNT/DPD standard delivery service. ![]() If you are not available when the DHL /UPS/TNT /DPD delivery arrives, a card will be left or you’ll receive a text message and you can rearrange the delivery on an alternate date. Send us a message or call +44 7482873747 about this inquiry.Īll orders will require a signature on delivery. International deliveries usually take about 5-8 working days.Ĭollecting your order from our London warehouse is also available by arranging a pickup date. In the case of bulk orders, we may take a day or two to ship the products via DHL/ UPS/ TNT/DPD after full payment of the order has been verified (Payment via Bitcoin/Altcoins payment gateway would take a couple of minutes to sometimes max few hours to verify the transaction).Įxpress Shipping is also available for an extra cost (calculated at checkout). In any late case of repairs, we will not be compensating in any type.Īll orders will be dispatched in 24 – 48 hours from the CryptoMine IT Services London warehouse. * Cryptomineshop has no control/influence on any shipping or customs costs, and other problems that could be caused by third-party influences. You must agree or reject this in writing within 7 days. You will receive a cost estimate before the repair. Defective items outside the guarantee period as well as self-inflicted damage are chargeable. Our service staff will be happy to advise you whether a repair is worthwhile for you and how you can use your device properly again as quickly as possible with little effort. Your device is defective and you want a repair? Contact our support. Subsequently, the customer is provided with a quotation with the costs and the expected duration of the repair*. Out of Warranty Repairs – After a paid analysis about the occurring problem, the customer is notified with an evaluation about the occurring problems. Warranty Repairs – the repair will be done without any fees and the customer will be informed about the approximate time*.Ģ. Cryptomineshop does not take any responsibility for or compensate for any loss as a result of downtime caused by delays in transportation as a result of customs formalities or other reasons.Ĭryptomineshop offers 2 different types of repairs:ġ. Cryptomineshop will cover shipping costs when shipping a replacement unit within the warranty period.ħ. For all repairs or RMA, within warranty or not, the customer must return the defective parts at his/her own expense after opening a support ticket and troubleshooting with instructions received from the Cryptomineshop’s technician.Ħ. ![]() ![]() Modifying, setting wrong or different settings other than indicated in the official user guide will void the warranty.ĥ. Any modifications of default settings, system files, profiles, preinstalled mining software, or using any third-party software, tools, operating systems Modifications to hardware or software will void the warranty.į. Parts/boards/components damage due to water immersion or corrosion due to a wet environment.Į. Damage caused by lightning or voltage surges ĭ. Customer removes/replaces any components by himself without receiving permission from Cryptomineshop first ī. The following events will void the warranty:Ī. ![]() After 30 days contact the manufacturer directly.Ĭryptomineshop offers after-warranty service/repair at the cost of parts and labor.Ĥ. Most of the parts are covered by a 1–10 years manufacturer’s warranty and most ASIC miners by a 6 months manufacturer’s warranty. Defective products within the warranty period can be repaired or replaced free of charge under the warranty policy.Īfter 30 days you are still covered by full manufacturers’ warranty. If the product purchased from us is resold, the warranty coverage becomes the responsibility of the re-seller.ģ. The warranty only applies to the original purchaser who purchased the product directly from Cryptomineshop. The warranty provided starts from the date when the product is received by the customer.Ģ. For more details, please visit the manufacturer’s website.ġ. ASIC miners: 6 -12 months (differs by manufacturer).Most of the ASIC miners are covered by a 6-12 months manufacturer’s warranty. Most of the parts are covered by a 1–10 years manufacturer’s warranty. CryptoMine IT Services Ltd guarantees that the sold items meet the agreement, that it will function without defects, and that it is suitable for the use that the buyer intends to make of it.Īll products sold on our website have a 30-day warranty and full technical support by CryptoMineShop included.Īfter the 30 days had passed you are still covered by the full manufacturers’ warranty.
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